SIR30207 - Certificate III in Retail

The Certificate III in Retail provides the skills and knowledge for individuals to be competent in retail operations where there is a need to apply discretion and judgement and for roles where there is some responsibility for others within a team. The course is suitable for individuals who:

• provide in-depth product and service advice in a retail environment
• sell products and services in a variety of retails settings
• lead a team or department
• carry out specific responsibilities such as merchandising

Possible job roles as an outcome of this training may include:
• Customer service representative
• Team or crew leader
• Shift manager

Qualification
Learners who successfully complete the course will be awarded the Certificate III in Retail. As part of the Australian Qualifications Framework this qualification is nationally recognised.

Opportunities for further study
Students completing this qualification will be eligible to apply for entry to the Certificate IV in Retail Management and then to the Diploma of Retail Management.

Delivery modes
This course can be delivered as either a classroom-based program or on-the-job. For classroom-based programs, please go to the Vostro website on www.vostroinstitute.com.au to view the fees schedule. Note: You may be eligible for a government subsidized training place. Check the website for details.

Program prerequisites
Applicants for the Certificate III in Retail will need to demonstrate that they have relevant wholesale or retail employment experience. Participants will also be asked to complete a short language, literacy and numeracy (LL&N) assessment. The purpose of the LL&N assessment is to help us identify whether the existing learning and assessment strategies in the selected program are appropriate for each participant and what support (if any) may be required.

Recognition of Prior Learning (RPL)
Applicants who have current workplace experience may be eligible for RPL. Students wishing to apply for RPL should indicate this on the Pre-Training/Assessment Review which is completed during the enrolment process. Assessors will provide information regarding the RPL process and assist and support learners in the collection of evidence.

Credit Transfer (CT)
Credit transfer is a process that provides credit for a unit of competency previously achieved. Trainees who have pre-existing qualifications are advised to speak to their trainers regarding credit transfer options.

Learning
The program will involve a variety of learning activities. These may include, but are not limited to:

• Trainer-led discussions
• Research exercises and workplace projects
• Participant-led discussions (where applicable)
• Workplace inspections
• Group discussions/activities (where applicable)
• Written exercises
• Individual learning activities
• Role plays

Your trainer/assessor will advise you of the learning activities for each unit.

Assessment
A range of assessment methods may be used to assess practical skills and knowledge. Assessment activities may include, but are not limited to: • Demonstrations • Research assignments • Role plays • Presentations • Reports • Evidence portfolios • Written and/or verbal questioning • Group or individual workplace projects Your assessor will advise you of specific assessment requirements at the commencement of each unit.

Course duration
In the workplace, this course is typically delivered over a period of between 6 – 12 months depending on the level of existing skills and experience. In a classroom-based model, this course is typically delivered over a period of between 10 – 20 weeks depending on whether it is full-time or part-time, and the level of existing skills and experience.